Time Tracking Software for Agencies
See where the team's hours actually go — per client, per project, per person — and which retainers are profitable at their current scope. Utilization, burn, and billing data from one log.
Retainer profitability is a time-tracking question
Every agency has the flagship client that's secretly the worst account — prestigious, demanding, and consuming double the hours its retainer covers. Team time tracked per client answers the only question that matters at renewal: what does this account cost us in hours, and what does it pay?
Scope creep is visible as a trend line: the retainer scoped at 40 hours a month that's consumed 55, 58, and 61 in the last quarter is a repricing case that writes itself.
Utilization without micromanagement
Agency margin is utilization: billable hours over available hours, per person, per month. The log gives the number without standups about it — who's overloaded, who has capacity, and whether the new hire's book justified itself by quarter's end.
Project budgets burn against estimates in real time, so the website rebuild trending 30% over on design hours gets caught at the design phase — when the conversation is about scope, not about a write-off.
From log to invoice to report
T&M engagements bill from the log with per-role rates; retainers report consumption against allocation; and the monthly client report includes the hours story — what was done, at what depth — which is the retention conversation made automatic.
Because tracking lives with projects, CRM, and billing, the account P&L is assembled from data that already exists instead of a quarterly spreadsheet archaeology project.
What to look for in agency time tracking software
Agency tracking exists to answer two questions: which accounts are profitable, and who has capacity. Require:
- Team hours by client, project, and person — one dataset for utilization, burn, and account P&L.
- Retainer consumption trends per account, the scope-creep evidence renewals need.
- Budget burn against estimates in real time, so overruns surface in week three.
- Per-role billing rates for clean T&M invoicing.
- Reports the account team can read without asking finance.
How Agiled compares to Harvest, Everhour, and Toggl
Harvest (from about $12/user/month) is the agency standard for time-plus-invoicing; Everhour (from about $8.50/user/month) embeds timers into PM tools; Toggl (about $9-10/user/month) wins on tracker UX. Per-seat pricing is the common thread — a 15-person agency pays $130-180/month for tracking alone.
Agiled prices flat and ties the hours to everything: client records, project budgets, retainer ledgers, invoices, and the per-account profitability picture. Free plan to start; the account P&L assembles from data that already exists.
FAQ
Common questions about time tracking software for agencies
Harvest leads the agency category, Everhour the PM-integrated one, Toggl the UX one. Agiled is the strongest flat-priced option that connects time to accounts, budgets, and billing. Our ranked guide to agency time tracking compares the field.
Per-seat tools run $8.50-12/user/month, which compounds across a team. Agiled prices flat with a free plan, bundling time tracking with CRM, projects, and invoicing.
Yes. Everyone logs against clients, projects, and tasks — so account-level hours, project burn, and per-person utilization come from one dataset.
Monthly consumption per retainer trends against its allocation — the account drifting from 40 to 60 hours is visible as it happens, with the data to reprice.
Yes. Billable versus total logged hours per person shows who's overloaded and who has capacity — the resourcing picture without the micromanagement.
Yes. T&M invoices generate from the log with role-based rates, and retainer reports document consumption — billing and proof from the same record.
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Try Agiled's time tracking software free
Built for agencies — time tracking software, CRM, projects, and billing in one platform. Free plan included.