Agiled vs ClientJoy: Complete Comparison (2026)

Agiled and ClientJoy both serve freelancers and agencies, but ClientJoy focuses on the sales-to-payment journey while Agiled covers the entire business. ClientJoy is a CRM for small teams with proposals, contracts, invoicing, and a white-label client portal. Agiled adds project management, time tracking, HR, expense tracking, and AI agents on top of CRM and invoicing. ClientJoy was acquired by Synup in January 2024, and some users report declining support and reliability since the acquisition.

ClientJoy (now part of Synup) calls itself the "CRM for small teams doing big things" and unifies "the journey from prospect to payments." The platform includes CRM with unlimited leads and custom pipelines, proposals and contracts with e-signatures, invoicing with Stripe/PayPal/Payoneer/Razorpay and recurring billing, a white-label client portal (Agency plan and above), email sequences for lead nurturing, a meeting scheduler, and AI-powered email writing via JoyAssist. Current pricing: Starter at $15/user/month, Agency at $25/user/month, and Enterprise at $49/user/month. ClientJoy holds a 4.7/5 rating on Capterra from 78 reviews.

Agiled covers the full business lifecycle: CRM with pipeline management, proposals, contracts, invoicing, project management with Kanban and Gantt, time tracking, scheduling, client portals, HR, expense tracking, and AI agents. There is no free plan; after a 14-day free trial, paid plans start with Starter at $24/month billed annually ($29 monthly) for solo client operations, while Pro is $59/month billed annually for 3 seats.

Quick comparison (TLDR)

ClientJoy excels at the client acquisition and billing workflow. The CRM includes unlimited leads with custom fields, web forms, two-way email integration with open tracking, and one-click lead-to-customer conversion. Proposals and contracts with e-signatures and document tracking (know when clients view and sign) are well-implemented. Invoicing supports one-time, split, and recurring billing with automated payment reminders. Email sequences create drip campaigns for lead nurturing on every plan, while Agiled's CRM email sequences start on Pro. The white-label client portal (Agency plan, $25/user/month) with custom branding, onboarding templates, and data rooms creates a professional client experience.

But ClientJoy stops at the sales-to-payment workflow. There is no project management: no task tracking, no Gantt charts, no milestones. No time tracking or timesheets. No HR, or employee management. No expense tracking. The AI is limited to email writing (JoyAssist), with no AI proposals, reports, or business agents. Per-user pricing adds up: a 5-person team on Starter costs $75/month, on Agency costs $125/month, and on Enterprise costs $245/month. Since the Synup acquisition in January 2024, multiple users report declining support responsiveness and increased downtime.

Agiled includes CRM, proposals, contracts, invoicing, Gantt charts, time tracking, scheduling, client portal, HR (Pro and above), expense tracking, and AI agents at $24-$199/month billed annually across plans. CRM email sequences (one-to-one, from a connected mailbox) come with Pro and above; there is no bulk email marketing. No document tracking for proposals. Portal branding and a custom domain come with Business or the Branded Client Portal add-on.

The bottom line: ClientJoy is the right choice for freelancers and tiny agencies (1-5 people) that only need CRM, proposals, invoicing, and email outreach, and do not need project management or HR. Agiled is the right choice for service businesses that need complete operations management.

Key differences at a glance

• Project management: Agiled includes Kanban, Gantt, dependencies. ClientJoy has no PM.
• Time tracking: Agiled includes time tracking with invoicing. ClientJoy has none.
• HR: Agiled includes HR, attendance on Pro and above. ClientJoy has none.
• Expense tracking: Agiled includes expense management. ClientJoy has none.
• Email sequences: ClientJoy includes drip campaigns for lead nurturing on all plans. Agiled includes CRM email sequences from a connected mailbox on Pro and above, but no bulk email marketing.
• Document tracking: ClientJoy tracks when clients view proposals. Agiled does not.
• White-label portal: ClientJoy's Agency plan ($25/user) includes white-labeling. Agiled includes portal branding and a custom domain on Business and Scale, or through the Branded Client Portal add-on ($15/month billed annually) on Starter and Pro.
• AI: ClientJoy has email AI only (JoyAssist). Agiled has AI agents for proposals, emails, reports.
• Pricing model: ClientJoy charges per user ($15-49/user/month). Agiled charges per tier ($24-$199/month billed annually, plus $20/month per extra seat on Pro and above).
• Security: ClientJoy locks 2FA and SSO to Enterprise ($49/user). Agiled includes 2FA on all plans.
• Acquisition risk: ClientJoy was acquired by Synup in January 2024, with reported declines in support quality.

CRM and sales pipeline

ClientJoy

CRM built for client acquisition. Unlimited leads and contacts with custom fields, custom sales pipeline with Kanban view, web forms for lead capture, two-way email and calendar integration, email open tracking, sales activity tracker, one-click lead-to-customer conversion, auto-calculated lead stage values, notes and files per lead, and sales reports.

Email sequences add outreach automation: drip campaigns, scheduled follow-ups, and analysis. This is a CRM designed for outbound sales workflows, not just contact management.

Agiled

CRM built for relationship management. Contacts, companies, deal pipelines (1 on Starter, 3 on Pro, more on higher plans), revenue tracking, forecasting, activity timeline, email integration, pipeline automation (Pro and above), and reporting dashboards. Deals convert to projects and proposals.

Verdict

ClientJoy wins on sales outreach (email sequences on every plan, open tracking). Agiled wins on business integration (deal-to-project conversion, pipeline automation on Pro and above, unlimited contacts on Pro and above).

Proposals, contracts, and e-signatures

ClientJoy

Proposals with tracking. Unlimited proposals and contracts, e-signature support, document templates with items and packages, and document tracking that shows when clients view and sign. The tracking feature provides valuable sales intelligence.

Agiled

Proposals with AI. AI-assisted proposal drafting, interactive pricing tables, contracts with e-signatures, and proposal-to-project conversion. No view tracking.

Verdict

ClientJoy wins on tracking (know when clients view proposals). Agiled wins on AI drafting and proposal-to-project workflow.

Invoicing and payments

ClientJoy

Invoicing for freelancers. One-time, split, and recurring invoices. Stripe, PayPal, and Payoneer integration. Multi-currency billing. Automated payment reminders. Items management for services/offerings.

Agiled

Invoicing integrated with business. Multi-currency, recurring billing (Business and above), payment schedules, time-to-invoice conversion, expense-to-invoice linking. Connected to CRM deals, proposals, and project timesheets.

Verdict

Comparable invoicing features. ClientJoy is simpler (standalone invoicing). Agiled connects invoicing to time tracking, expenses, and proposals.

Client portal

ClientJoy

White-label client portal. The Agency plan ($25/user/month) and Enterprise plan ($49/user/month) include a white-label portal with custom branding. Onboarding templates standardize client setup. Data rooms provide collaborative file sharing. Embedded apps and live links extend functionality. The portal is optimized for the sales-to-payment journey: proposals, contracts, invoices. No project visibility (no PM).

Agiled

Client portal. Client access to projects, invoices, proposals, contracts, and files. Portal branding and a custom domain come with Business and Scale or the Branded Client Portal add-on; otherwise the portal runs on an Agiled subdomain. Covers the full lifecycle including project progress, task visibility, and file sharing.

Verdict

ClientJoy's Agency/Enterprise portal is more customizable (white-labeling, data rooms, onboarding templates) for the sales workflow. Agiled's portal covers more business areas (projects, invoices, proposals) and is included on all paid plans with no per-user upgrade required.

Project management, time tracking, and HR

ClientJoy

None of these. ClientJoy does not include project management, task tracking, Gantt charts, time tracking, timesheets, HR, attendance, leave management, or expense tracking.

Agiled

Complete operations. Kanban, Gantt, dependencies, milestones, time tracking with invoicing, HR (Pro and above), expense tracking.

Verdict

Agiled wins by default on every operational feature.

Email sequences and outreach

ClientJoy

Built-in email automation. Drip email campaigns, sequences for warming up cold leads, analysis and reporting on email performance. This is a CRM-first feature; Agiled offers one-to-one CRM sequences only on Pro and above.

Agiled

CRM email sequences on Pro and above. Sequences send one-to-one sales emails from a connected mailbox, with multiple steps, business-day waits, delivery windows, and an automatic exit when the contact replies. Starter does not include sequences, and Agiled has no bulk email marketing or newsletter tool. Agiled's AI also helps draft emails.

Verdict

ClientJoy wins on email outreach automation, especially at the entry price; Agiled's sequences require Pro.

AI capabilities

ClientJoy

Basic email AI. JoyAssist is an AI writer for composing cold emails and replies. Limited to email content.

Agiled

Business AI agents. AI for proposal drafting, email writing, report generation, and business automation across modules.

Verdict

Agiled's AI is broader and more powerful. ClientJoy's AI is limited to email writing.

Pricing comparison

Feature	Agiled	ClientJoy
Free plan	None (14-day free trial)	None (14-day trial)
1 user	$24/month (Starter, billed annually)	$15/month (Starter)
5 users	$99/month (Business, billed annually)	$75/month (Starter) or $125/month (Agency)
10 users	$159/month (Business + 3 extra seats, billed annually)	$150/month (Starter) or $490/month (Enterprise)
CRM	All plans	All plans
Proposals/contracts	All paid plans	All plans
Invoicing	All paid plans	All plans
Project management	All paid plans	Not available
Time tracking	All paid plans	Not available
HR	Pro and above	Not available
Email sequences	Pro and above (one-to-one from a connected mailbox; no bulk email marketing)	Starter and above
White-label portal	Business and Scale (add-on for Starter and Pro)	Agency ($25/user) and above
Custom reports	Pro and above	Enterprise ($49/user) only
AI	Full (proposals, emails, reports)	Email only (JoyAssist)
2FA / SSO	Included	Enterprise ($49/user) only

Total cost comparison

A 5-person agency on ClientJoy Starter pays $75/month (or $125/month on Agency for white-labeling), and still needs project management ($0-50/month), time tracking ($0-50/month), and expense tracking ($0-30/month). That pushes the total to $155-255/month. The same agency on Agiled Business pays $99/month billed annually for everything including PM, time tracking, HR, and AI. At 10 users on ClientJoy Agency: $250/month plus PM and time tracking (~$180) reaches $430/month. Agiled at 10 users: $159/month (Business plus 3 extra seats, billed annually).

Security and compliance

ClientJoy

Standard SaaS security. Secure payment processing via Stripe, PayPal, and Payoneer (PCI compliance handled by payment providers). Role-based access control. Standard encryption in transit and at rest. Data handling and GDPR compliance depend on configuration. Consult ClientJoy for data residency and retention policies.

Agiled

Standard SaaS security. Data encryption, role-based access, two-factor authentication (2FA), secure client portal. Standard data protection practices for SaaS.

Verdict

Comparable. Neither platform prominently advertises SOC 2 or ISO 27001. For regulated industries, request compliance documentation from each vendor.

Integration ecosystem

ClientJoy

3,000+ integrations via Zapier. Zapier connectivity unlocks hundreds of apps, including CRMs, email tools, project management, and accounting. ClientJoy also supports IFTTT (Agency plan and above) and a public API for custom integrations. Webhooks enable event-driven workflows. Embeds support embedding ClientJoy components in other sites. Note: you may need Zapier or IFTTT to connect ClientJoy to PM tools (Asana, Monday) since ClientJoy has no native PM.

Agiled

Native integrations with all-in-one approach. Payment gateways (Stripe, PayPal), calendar services (Google, Outlook), email providers. The broader native feature set (CRM, PM, HR, invoicing) reduces the need for external integrations. Fewer moving parts, fewer integration points to maintain.

Verdict

ClientJoy has broader third-party connectivity via Zapier. Agiled's native features reduce the need for external integrations. If you need ClientJoy + Asana + Toggl, you are building a stack. Agiled replaces multiple tools with one.

Onboarding and learning curve

ClientJoy

Simple onboarding for freelancers. The platform is designed for solo freelancers and small teams. The CRM-to-invoicing workflow is straightforward; expect 1 to 3 days to be productive. Email sequences and proposal setup add a few more days. The learning curve is gentle for users who only need CRM and billing. No PM or HR means less to configure.

Agiled

More to learn, more to gain. The broader feature set (CRM + PM + HR + AI) requires more initial setup, typically 1 to 2 weeks for full configuration. Module-based structure allows gradual adoption: start with CRM and proposals, add projects, then HR as needed. The 14-day free trial enables risk-free exploration.

Verdict

ClientJoy is simpler to start with for CRM-only workflows. Agiled requires more setup but delivers more value long-term. If you outgrow ClientJoy (client caps, need for PM), you will face a migration. Starting with Agiled avoids that transition.

User reviews

Common ClientJoy complaints

Post-acquisition decline. Since Synup acquired ClientJoy in January 2024, multiple users report declining support responsiveness, increased downtime, and tickets being closed without resolution. This is the most significant risk factor for new users evaluating ClientJoy.

No project management. The absence of any PM features forces teams to use additional tools for project delivery. Context switching between ClientJoy (sales) and Asana (delivery) is a common pain point.

Per-user pricing adds up. While individual per-user rates ($15-49/user/month) are lower than before, larger teams still face significant costs. A 10-person team on Enterprise pays $490/month, and you still need PM and time tracking elsewhere.

Limited AI. JoyAssist handles email writing only, with no AI for proposals, reports, or business insights. Competitors offer AI across the workflow.

Missing integrations. Users request native Zoom, Google Meet, and other video conferencing integrations that ClientJoy does not provide.

Who should choose ClientJoy

• Solo freelancers who need CRM, proposals, and invoicing without project management
• Consultants who sell through email outreach and need drip campaigns
• Small agencies (1-5 people) that want a white-label client portal
• Businesses focused on client acquisition where email sequences and proposal tracking matter most

Who should NOT choose ClientJoy

• Any team that manages projects. ClientJoy has zero project management. No tasks, no Gantt charts, no milestones, no dependencies. If you deliver work (not just invoices), you need a second tool.
• Teams larger than 10. ClientJoy has no standard plan for teams above 10 members. You would need custom enterprise pricing or a different platform entirely.
• Agencies concerned about platform stability. Since the Synup acquisition in January 2024, user reviews cite declining support quality and increased downtime. If you depend on 24/7 reliability, evaluate carefully.
• Teams that need advanced security. Two-factor authentication and SSO are locked to the Enterprise plan at $49/user/month. Agiled includes 2FA on all plans.
• Growing agencies that need time tracking or HR. ClientJoy offers neither. You will pay for ClientJoy plus a separate time tracker plus an HR tool, which adds cost and complexity.

Who should choose Agiled

• Service businesses that need project delivery tools alongside CRM and invoicing
• Agencies with employees that need HR, and attendance
• Growing teams where per-user pricing becomes prohibitive (5+ people)
• Teams that need time tracking connected to invoicing
• Businesses that want AI for proposals, emails, and reports, not just email writing
• Freelancers who want to test the full product with a 14-day free trial

Who should NOT choose Agiled

• Solo consultants who only do cold email outreach. If your entire workflow is email sequences, proposal tracking, and invoicing with no project delivery, ClientJoy's purpose-built sales CRM is a better fit. Agiled's CRM email sequences start on Pro and send one-to-one from a connected mailbox; there are no bulk drip campaigns or newsletters.
• Teams that need proposal view tracking. Agiled does not show when clients open or view your proposals. If knowing exactly when a prospect reads your proposal drives your follow-up strategy, ClientJoy offers this and Agiled does not.
• Users who want the simplest possible CRM. Agiled's breadth (CRM + PM + HR + AI) means more setup time and a steeper learning curve. If you only need contact management and invoicing, Agiled may feel like overkill.

Detailed total cost of ownership analysis

ClientJoy's per-user pricing and client account caps create cost cliffs as you grow. The tables below model 5-, 10-, and 20-person teams.

5-person team

Cost component	ClientJoy (Agency)	Agiled
Base platform	5 x $25 = $125/month	$99/month (Business, billed annually)
Project management	Add Asana/Monday: ~$50/month	Included
Time tracking	Add Toggl/Harvest: ~$40/month	Included
Payroll (if employees)	Add Gusto: ~$40/month	Add Gusto: ~$40/month (Agiled does not run payroll)
Total	~$255/month	~$139/month

10-person team

Cost component	ClientJoy (Enterprise)	Agiled
Base platform	10 x $49 = $490/month	$159/month (Business + 3 extra seats, billed annually)
Project management	~$100/month	Included
Time tracking	~$80/month	Included
Payroll	~$80/month	~$80/month (Agiled does not run payroll)
Total	~$750/month	~$239/month

20-person team

ClientJoy does not offer a standard plan for teams above 10 members. For 20 people, you would need custom enterprise pricing, or you cannot use ClientJoy at all. Agiled scales to 20 users at $299/month (Scale plus 5 extra seats, billed annually).

The scaling reality: Even with ClientJoy's lower per-user rates ($15-49/user/month), the total cost including PM and time tracking tools consistently exceeds Agiled's all-in-one pricing (payroll costs the same either way). At 5 users, the gap is roughly $116/month. At 10 users, the gap reaches $511/month. Agiled has unlimited contacts from Pro upward.

The CRM without project management problem

ClientJoy excels at the sales-to-payment journey: leads, proposals, contracts, invoicing. But what happens after the contract is signed? ClientJoy has no answer. There is no task tracking, no Gantt chart, no milestones, no time tracking. You close the deal in ClientJoy, then switch to Asana, Monday, or Notion to deliver the work. That creates context switching, duplicate data, and no single source of truth. Agiled keeps the entire lifecycle in one platform, from lead to delivery to invoice.

Who this hurts: Agencies that deliver projects (web design, marketing, consulting) need PM. Freelancers doing one-off deliverables may not. If you only send proposals and invoices without managing deliverables, ClientJoy works. If you manage projects, you need a second tool, or Agiled.

Email sequences deep dive

ClientJoy's email sequences are a standout feature. Drip campaigns, scheduled follow-ups, and performance analysis let you nurture cold leads over time. Build sequences with multiple steps, triggers, and conditions. Track opens, clicks, and replies. This is CRM software designed for outbound sales: consultants, coaches, and agencies that prospect via email.

Agiled has CRM email sequences on Pro and above. Sequences send one-to-one sales emails from a connected mailbox, with multiple steps, business-day waits, delivery windows, and an automatic exit when the contact replies. Starter does not include them, and Agiled has no bulk email marketing, newsletter, or broadcast tool; for list-based nurture you would use Mailchimp, HubSpot, or similar. If email sequences are core to your sales process and you want them on an entry-level plan, ClientJoy has an edge. If you rely on referrals, inbound, or proposals (not cold outreach), Agiled's omission matters less.

Sequence use cases: Cold outreach to prospects, nurture campaigns for webinar signups, follow-up sequences after proposal send, re-engagement for dormant leads. ClientJoy handles these natively. With Agiled Pro and above, one-to-one follow-up and re-engagement sequences run from your connected mailbox; list-based campaigns such as webinar nurtures still need a separate email marketing tool.

Document tracking and proposal intelligence

ClientJoy tracks when clients view and sign proposals, providing valuable sales intelligence. Know exactly when a prospect opened your proposal, which sections they viewed, and when they signed. This reduces "did you get a chance to look at it?" follow-ups and helps prioritize hot leads.

Agiled does not offer view tracking for proposals. You get e-signature completion but not open/view analytics. For sales teams that live in the proposal stage, ClientJoy's tracking is a differentiator. For teams that close quickly or use proposals as formalities, it may be nice-to-have.

Scaling limitations: 25 and 100 client caps

ClientJoy's plans may have client account limits depending on your tier. A "client account" typically means an organization or company you have an active relationship with, not individual contacts. Check ClientJoy's current pricing page for the latest limits, as these have changed since the Synup acquisition. For growing agencies, any client cap creates risk of hitting a ceiling.

Agiled has unlimited contacts on Pro and above. Starter allows 500 contacts and 250 accounts, so growing agencies move to Pro before they hit that ceiling.

Mobile experience comparison

ClientJoy

Web-responsive interface. No dedicated iOS or Android app prominently advertised. Mobile access via browser. Adequate for checking proposals, sending invoices, and viewing CRM on the go. Not optimized for heavy mobile workflows.

Agiled

Responsive web experience for mobile browsers. CRM, projects, and invoicing accessible on smaller screens. No dedicated native app. Modern UI translates better to touch than older interfaces.

Verdict

Comparable. Both are web-first with mobile browser support. Neither offers best-in-class native mobile apps. ClientJoy's simpler feature set may load faster on mobile; Agiled's broader feature set provides more mobile functionality.

Reporting and analytics comparison

ClientJoy

Sales and email analytics. Pipeline reports, lead stage values, email sequence performance (opens, clicks, replies), proposal and contract status. Strong for sales and outreach metrics. No project or time reports (no PM or time tracking).

Agiled

Business-wide reporting (Pro and above). CRM pipeline analytics, revenue forecasting, project progress, time-to-invoice reports, expense summaries, HR dashboards, AI-assisted insights. Covers the full lifecycle.

Verdict

ClientJoy wins on email and proposal analytics. Agiled wins on breadth (projects, time, expenses, HR). For sales-focused teams, ClientJoy's reporting may suffice. For operations-focused teams, Agiled provides more. Teams that need both sales and delivery metrics in one place will prefer Agiled.

Decision matrix: when to choose ClientJoy vs Agiled

Scenario	Choose ClientJoy	Choose Agiled
You need email sequences / drip campaigns	✓ (all plans)	✓ Pro and above (one-to-one CRM sequences; no bulk drip campaigns)
You need document view tracking for proposals	✓	No
You need a white-label portal	✓ (Agency+)	✓ (Business, or add-on on Starter and Pro)
You have 25 or fewer active clients	✓ (Starter)	✓
You have 100+ clients	Check limits	✓
You need project management	No	✓
You need time tracking	No	✓
You have employees (HR)	No	✓
Team of 5+ (cost-sensitive)	No	✓
You want a free trial before paying	✓	✓
You sell through proposals, not cold email	No	✓
You need 2FA on all plans	No (Enterprise only)	✓

Summary: ClientJoy fits freelancers and tiny agencies (1 to 5 people) that sell via email sequences and need proposal tracking, and do not need PM or HR. Agiled fits everyone else.

Edge case: If you are a solo consultant who only sends proposals and invoices, never manages projects, and relies heavily on cold email, ClientJoy may be a good fit. For everyone managing deliverables, ClientJoy forces a second tool. The Synup acquisition adds uncertainty about long-term platform direction and support quality.

Expanded user reviews

ClientJoy: specific praises

• "Email sequences converted our cold leads. Game changer for outbound." (Consultant)
• "Knowing when clients view proposals, we follow up at the right moment." (Agency owner)
• "White-label portal looks incredibly professional." (Agency plan user)

ClientJoy: specific complaints

• "Since the Synup buyout, support is virtually non-existent. Tickets get closed without any communication." (Trustpilot)
• "No project management. We use Monday separately. Two tools, double the work." (Capterra)
• "Hit client limits fast. Now we're looking elsewhere." (G2)
• "JoyAssist is fine for emails but we wanted AI proposals. Not there." (User feedback)
• "Interface feels dated and clunky. Client portals are messy." (Software Advice)

Agiled: specific praises

• "One platform for everything. No more tool sprawl." (Agency founder)
• "HR in the same app as projects. Finally." (Growing agency)

Documentation and support

ClientJoy

Knowledge base, email support, and onboarding resources. The platform's focus on freelancers means documentation is geared toward simpler workflows. Support responsiveness varies by plan. Video tutorials and help articles cover CRM, proposals, and invoicing.

Agiled

Documentation, in-app guidance, and support channels. Broader feature set means more documentation areas. Trial users have access to standard support. Module-based help covers CRM, projects, HR, and invoicing.

Verdict

Comparable support offerings. ClientJoy's narrower scope may mean faster answers for CRM/billing questions. Agiled's breadth may require more self-service for advanced features. Both provide standard SaaS support tiers.

FAQ

Does ClientJoy have project management?

No. ClientJoy does not include task tracking, Gantt charts, milestones, or any project management features.

Does ClientJoy have time tracking?

No. There is no time tracking, timesheets, or billable hours functionality.

Is ClientJoy cheaper than Agiled?

For a single user, ClientJoy Starter costs $15/month vs. Agiled Starter at $24/month billed annually. For teams, the gap grows when you factor in missing features. A 5-person team on ClientJoy Agency costs $125/month for CRM and invoicing alone. Adding PM and time tracking tools pushes that to $215+ per month vs. Agiled Business at $99/month billed annually for everything.

Does ClientJoy have a free plan?

No. ClientJoy offers a free trial but no permanent free plan. Agiled has no free plan either; it offers a 14-day free trial, then Starter at $24/month billed annually.

Can ClientJoy scale to large teams?

ClientJoy's standard plans support up to 10 team members on Enterprise. For teams larger than 10, ClientJoy does not offer a published plan. Agiled Scale covers 15 users, and extra seats are $20/seat/month beyond that.

Does ClientJoy have AI features?

ClientJoy includes JoyAssist for AI email writing. It does not have AI for proposals, reports, or business automation. Agiled includes AI agents across multiple business functions.

What happens when I exceed ClientJoy's client limit?

ClientJoy's plans may impose client account limits depending on your tier. Exceeding the limit requires upgrading to a higher plan or contacting ClientJoy for enterprise options. Check the current pricing page for the latest limits, as these have changed since the Synup acquisition. Agiled has unlimited contacts from Pro upward.

Does ClientJoy integrate with project management tools?

ClientJoy offers Zapier, IFTTT (Agency plan+), and API connectivity, so you can connect to Asana, Monday, or Notion. But there is no native PM. You will run two separate systems. Agiled includes PM natively.

Is ClientJoy's white-label portal worth the Agency plan price?

The Agency plan ($25/user/month) adds white-labeling, and Enterprise ($49/user/month) adds custom reports, priority support, and SSO. If your brand demands a fully white-labeled portal, the Agency plan delivers. Agiled includes portal branding and a custom domain on Business ($99/month billed annually for 7 seats), which costs less than 5 users on ClientJoy Agency.

Can I migrate from ClientJoy to Agiled?

Yes. Export contacts and data from ClientJoy (CSV, API if available) and import into Agiled. Migration complexity depends on data volume. Many teams complete migration within 1 to 2 weeks. Proposal and contract history may need manual transfer depending on format.

What happened when Synup acquired ClientJoy?

Synup acquired ClientJoy in January 2024. Since the acquisition, some users report declining support quality, increased platform downtime, and tickets being closed without resolution. ClientJoy's knowledge base is now hosted on Synup's support portal. Evaluate the current support experience before committing to a paid plan.

When does ClientJoy's per-user pricing make sense?

When your team is 1 to 3 people, you rely heavily on email sequences and proposal tracking, and you do not need project management. At 5+ users, ClientJoy's cost ($75-245/month depending on plan) plus required PM and time-tracking tools typically exceeds Agiled's all-in-one pricing. The break-even favors Agiled once you need more than CRM and invoicing. ClientJoy's sweet spot is the solo consultant or 2-person team doing outbound sales via email.

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