Agiled vs ClientJoy: Complete Comparison (2026)
- Quick comparison (TLDR)
- CRM and sales pipeline
- Proposals, contracts, and e-signatures
- Invoicing and payments
- Client portal
- Project management, time tracking, and HR
- Email sequences and outreach
- AI capabilities
- Pricing comparison
- Security and compliance
- Integration ecosystem
- Onboarding and learning curve
- User reviews
- Who should choose ClientJoy
- Who should NOT choose ClientJoy
- Who should choose Agiled
- Who should NOT choose Agiled
- Detailed total cost of ownership analysis
- The CRM without project management problem
- Email sequences deep dive
- Document tracking and proposal intelligence
- Scaling limitations: 25 and 100 client caps
- Mobile experience comparison
- Reporting and analytics comparison
- Decision matrix: when to choose ClientJoy vs Agiled
- Expanded user reviews
- Documentation and support
- FAQ
- Related comparisons
Agiled and ClientJoy both serve freelancers and agencies, but ClientJoy focuses on the sales-to-payment journey while Agiled covers the entire business. ClientJoy is a CRM for small teams with proposals, contracts, invoicing, and a white-label client portal. Agiled adds project management, time tracking, HR, payroll, expense tracking, and AI agents on top of CRM and invoicing. ClientJoy was acquired by Synup in January 2024, and some users report declining support and reliability since the acquisition.
ClientJoy (now part of Synup) calls itself the "CRM for small teams doing big things" and unifies "the journey from prospect to payments." The platform includes CRM with unlimited leads and custom pipelines, proposals and contracts with e-signatures, invoicing with Stripe/PayPal/Payoneer/Razorpay and recurring billing, a white-label client portal (Agency plan and above), email sequences for lead nurturing, a meeting scheduler, and AI-powered email writing via JoyAssist. Current pricing: Starter at $15/user/month, Agency at $25/user/month, and Enterprise at $49/user/month. ClientJoy holds a 4.7/5 rating on Capterra from 78 reviews.
Agiled covers the full business lifecycle: CRM with pipeline management, proposals, contracts, invoicing, project management with Kanban and Gantt, time tracking, scheduling, client portals, HR, payroll, expense tracking, and AI agents. Free plan for 1 user. Paid plans start at $30/month for 3 users.
Quick comparison (TLDR)
ClientJoy excels at the client acquisition and billing workflow. The CRM includes unlimited leads with custom fields, web forms, two-way email integration with open tracking, and one-click lead-to-customer conversion. Proposals and contracts with e-signatures and document tracking (know when clients view and sign) are well-implemented. Invoicing supports one-time, split, and recurring billing with automated payment reminders. Email sequences create drip campaigns for lead nurturing, a feature Agiled lacks. The white-label client portal (Agency plan, $25/user/month) with custom branding, onboarding templates, and data rooms creates a professional client experience.
But ClientJoy stops at the sales-to-payment workflow. There is no project management: no task tracking, no Gantt charts, no milestones. No time tracking or timesheets. No HR, payroll, or employee management. No expense tracking. The AI is limited to email writing (JoyAssist), with no AI proposals, reports, or business agents. Per-user pricing adds up: a 5-person team on Starter costs $75/month, on Agency costs $125/month, and on Enterprise costs $245/month. Since the Synup acquisition in January 2024, multiple users report declining support responsiveness and increased downtime.
Agiled includes CRM, proposals, contracts, invoicing, Gantt charts, time tracking, scheduling, client portal, HR, payroll, expense tracking, and AI agents at $30-120/month. No email sequences or drip campaigns. No document tracking for proposals. The client portal is branded but does not support custom domain hosting.
The bottom line: ClientJoy is the right choice for freelancers and tiny agencies (1-5 people) that only need CRM, proposals, invoicing, and email outreach, and do not need project management or HR. Agiled is the right choice for service businesses that need complete operations management.
Key differences at a glance
- Project management: Agiled includes Kanban, Gantt, dependencies. ClientJoy has no PM.
- Time tracking: Agiled includes time tracking with invoicing. ClientJoy has none.
- HR/payroll: Agiled includes HR, payroll, attendance. ClientJoy has none.
- Expense tracking: Agiled includes expense management. ClientJoy has none.
- Email sequences: ClientJoy includes drip campaigns for lead nurturing. Agiled does not.
- Document tracking: ClientJoy tracks when clients view proposals. Agiled does not.
- White-label portal: ClientJoy's Agency plan ($25/user) includes white-labeling. Agiled's portal is branded but not white-labeled.
- AI: ClientJoy has email AI only (JoyAssist). Agiled has AI agents for proposals, emails, reports.
- Pricing model: ClientJoy charges per user ($15-49/user/month). Agiled charges per tier ($30-120/month).
- Security: ClientJoy locks 2FA and SSO to Enterprise ($49/user). Agiled includes 2FA on all plans.
- Acquisition risk: ClientJoy was acquired by Synup in January 2024, with reported declines in support quality.
CRM and sales pipeline
ClientJoy
CRM built for client acquisition. Unlimited leads and contacts with custom fields, custom sales pipeline with Kanban view, web forms for lead capture, two-way email and calendar integration, email open tracking, sales activity tracker, one-click lead-to-customer conversion, auto-calculated lead stage values, notes and files per lead, and sales reports.
Email sequences add outreach automation: drip campaigns, scheduled follow-ups, and analysis. This is a CRM designed for outbound sales workflows, not just contact management.
Agiled
CRM built for relationship management. Contacts, companies, unlimited deal pipelines, revenue tracking, forecasting, activity timeline, email integration, pipeline automation, and reporting dashboards. Deals convert to projects and proposals.
Verdict
ClientJoy wins on sales outreach (email sequences, open tracking). Agiled wins on business integration (deal-to-project conversion, pipeline automation, unlimited contacts).
Proposals, contracts, and e-signatures
ClientJoy
Proposals with tracking. Unlimited proposals and contracts, e-signature support, document templates with items and packages, and document tracking that shows when clients view and sign. The tracking feature provides valuable sales intelligence.
Agiled
Proposals with AI. AI-assisted proposal drafting, interactive pricing tables, contracts with e-signatures, and proposal-to-project conversion. No view tracking.
Verdict
ClientJoy wins on tracking (know when clients view proposals). Agiled wins on AI drafting and proposal-to-project workflow.
Invoicing and payments
ClientJoy
Invoicing for freelancers. One-time, split, and recurring invoices. Stripe, PayPal, and Payoneer integration. Multi-currency billing. Automated payment reminders. Items management for services/offerings.
Agiled
Invoicing integrated with business. Multi-currency, recurring billing, payment schedules, time-to-invoice conversion, expense-to-invoice linking. Connected to CRM deals, proposals, and project timesheets.
Verdict
Comparable invoicing features. ClientJoy is simpler (standalone invoicing). Agiled connects invoicing to time tracking, expenses, and proposals.
Client portal
ClientJoy
White-label client portal. The Agency plan ($25/user/month) and Enterprise plan ($49/user/month) include a white-label portal with custom branding. Onboarding templates standardize client setup. Data rooms provide collaborative file sharing. Embedded apps and live links extend functionality. The portal is optimized for the sales-to-payment journey: proposals, contracts, invoices. No project visibility (no PM).
Agiled
Branded portal. Client access to projects, invoices, proposals, contracts, and files. Branded with your logo but not hosted on a custom domain (typically a subdomain of Agiled). Covers the full lifecycle including project progress, task visibility, and file sharing.
Verdict
ClientJoy's Agency/Enterprise portal is more customizable (white-labeling, data rooms, onboarding templates) for the sales workflow. Agiled's portal covers more business areas (projects, invoices, proposals) and is included on all paid plans with no per-user upgrade required.
Project management, time tracking, and HR
ClientJoy
None of these. ClientJoy does not include project management, task tracking, Gantt charts, time tracking, timesheets, HR, payroll, attendance, leave management, or expense tracking.
Agiled
Complete operations. Kanban, Gantt, dependencies, milestones, time tracking with invoicing, HR with payroll, expense tracking.
Verdict
Agiled wins by default on every operational feature.
Email sequences and outreach
ClientJoy
Built-in email automation. Drip email campaigns, sequences for warming up cold leads, analysis and reporting on email performance. This is a CRM-first feature that Agiled does not replicate.
Agiled
No email sequences. Agiled's AI helps draft emails but does not include automated drip campaigns or email sequence automation.
Verdict
ClientJoy wins on email outreach automation.
AI capabilities
ClientJoy
Basic email AI. JoyAssist is an AI writer for composing cold emails and replies. Limited to email content.
Agiled
Business AI agents. AI for proposal drafting, email writing, report generation, and business automation across modules.
Verdict
Agiled's AI is broader and more powerful. ClientJoy's AI is limited to email writing.
Pricing comparison
| Feature | Agiled | ClientJoy |
|---|---|---|
| Free plan | 1 user, unlimited contacts | None (14-day trial) |
| 1 user | $0/month (free) | $15/month (Starter) |
| 5 users | $30/month | $75/month (Starter) or $125/month (Agency) |
| 10 users | $60/month | $150/month (Starter) or $490/month (Enterprise) |
| CRM | All plans | All plans |
| Proposals/contracts | All paid plans | All plans |
| Invoicing | All paid plans | All plans |
| Project management | All paid plans | Not available |
| Time tracking | All paid plans | Not available |
| HR/payroll | Included | Not available |
| Email sequences | Not available | Starter and above |
| White-label portal | Branded (no custom domain) | Agency ($25/user) and above |
| Custom reports | Included | Enterprise ($49/user) only |
| AI | Full (proposals, emails, reports) | Email only (JoyAssist) |
| 2FA / SSO | Included | Enterprise ($49/user) only |
Total cost comparison
A 5-person agency on ClientJoy Starter pays $75/month (or $125/month on Agency for white-labeling), and still needs project management ($0-50/month), time tracking ($0-50/month), and expense tracking ($0-30/month). That pushes the total to $155-255/month. The same agency on Agiled pays $30/month for everything including PM, time tracking, HR, and AI. At 10 users on ClientJoy Agency: $250/month plus PM and time tracking (~$180) reaches $430/month. Agiled at 10 users: $60/month.
Security and compliance
ClientJoy
Standard SaaS security. Secure payment processing via Stripe, PayPal, and Payoneer (PCI compliance handled by payment providers). Role-based access control. Standard encryption in transit and at rest. Data handling and GDPR compliance depend on configuration. Consult ClientJoy for data residency and retention policies.
Agiled
Standard SaaS security. Data encryption, role-based access, two-factor authentication (2FA), secure client portal. Standard data protection practices for SaaS.
Verdict
Comparable. Neither platform prominently advertises SOC 2 or ISO 27001. For regulated industries, request compliance documentation from each vendor.
Integration ecosystem
ClientJoy
3,000+ integrations via Zapier. Zapier connectivity unlocks hundreds of apps, including CRMs, email tools, project management, and accounting. ClientJoy also supports IFTTT (Agency plan and above) and a public API for custom integrations. Webhooks enable event-driven workflows. Embeds support embedding ClientJoy components in other sites. Note: you may need Zapier or IFTTT to connect ClientJoy to PM tools (Asana, Monday) since ClientJoy has no native PM.
Agiled
Native integrations with all-in-one approach. Payment gateways (Stripe, PayPal), calendar services (Google, Outlook), email providers. The broader native feature set (CRM, PM, HR, invoicing) reduces the need for external integrations. Fewer moving parts, fewer integration points to maintain.
Verdict
ClientJoy has broader third-party connectivity via Zapier. Agiled's native features reduce the need for external integrations. If you need ClientJoy + Asana + Gusto, you are building a stack. Agiled replaces multiple tools with one.
Onboarding and learning curve
ClientJoy
Simple onboarding for freelancers. The platform is designed for solo freelancers and small teams. The CRM-to-invoicing workflow is straightforward; expect 1 to 3 days to be productive. Email sequences and proposal setup add a few more days. The learning curve is gentle for users who only need CRM and billing. No PM or HR means less to configure.
Agiled
More to learn, more to gain. The broader feature set (CRM + PM + HR + AI) requires more initial setup, typically 1 to 2 weeks for full configuration. Module-based structure allows gradual adoption: start with CRM and proposals, add projects, then HR as needed. Free plan enables risk-free exploration.
Verdict
ClientJoy is simpler to start with for CRM-only workflows. Agiled requires more setup but delivers more value long-term. If you outgrow ClientJoy (client caps, need for PM), you will face a migration. Starting with Agiled avoids that transition.
User reviews
Common ClientJoy complaints
Post-acquisition decline. Since Synup acquired ClientJoy in January 2024, multiple users report declining support responsiveness, increased downtime, and tickets being closed without resolution. This is the most significant risk factor for new users evaluating ClientJoy.
No project management. The absence of any PM features forces teams to use additional tools for project delivery. Context switching between ClientJoy (sales) and Asana (delivery) is a common pain point.
Per-user pricing adds up. While individual per-user rates ($15-49/user/month) are lower than before, larger teams still face significant costs. A 10-person team on Enterprise pays $490/month, and you still need PM and time tracking elsewhere.
Limited AI. JoyAssist handles email writing only, with no AI for proposals, reports, or business insights. Competitors offer AI across the workflow.
Missing integrations. Users request native Zoom, Google Meet, and other video conferencing integrations that ClientJoy does not provide.
Who should choose ClientJoy
- Solo freelancers who need CRM, proposals, and invoicing without project management
- Consultants who sell through email outreach and need drip campaigns
- Small agencies (1-5 people) that want a white-label client portal
- Businesses focused on client acquisition where email sequences and proposal tracking matter most
Who should NOT choose ClientJoy
- Any team that manages projects. ClientJoy has zero project management. No tasks, no Gantt charts, no milestones, no dependencies. If you deliver work (not just invoices), you need a second tool.
- Teams larger than 10. ClientJoy has no standard plan for teams above 10 members. You would need custom enterprise pricing or a different platform entirely.
- Agencies concerned about platform stability. Since the Synup acquisition in January 2024, user reviews cite declining support quality and increased downtime. If you depend on 24/7 reliability, evaluate carefully.
- Teams that need advanced security. Two-factor authentication and SSO are locked to the Enterprise plan at $49/user/month. Agiled includes 2FA on all plans.
- Growing agencies that need time tracking or HR. ClientJoy offers neither. You will pay for ClientJoy plus a separate time tracker plus an HR tool, which adds cost and complexity.
Who should choose Agiled
- Service businesses that need project delivery tools alongside CRM and invoicing
- Agencies with employees that need HR, payroll, and attendance
- Growing teams where per-user pricing becomes prohibitive (5+ people)
- Teams that need time tracking connected to invoicing
- Businesses that want AI for proposals, emails, and reports, not just email writing
- Freelancers that want a free plan with unlimited contacts
Who should NOT choose Agiled
- Solo consultants who only do cold email outreach. If your entire workflow is email sequences, proposal tracking, and invoicing with no project delivery, ClientJoy's purpose-built sales CRM is a better fit. Agiled does not have drip campaigns or email sequence automation.
- Teams that need proposal view tracking. Agiled does not show when clients open or view your proposals. If knowing exactly when a prospect reads your proposal drives your follow-up strategy, ClientJoy offers this and Agiled does not.
- Users who want the simplest possible CRM. Agiled's breadth (CRM + PM + HR + AI) means more setup time and a steeper learning curve. If you only need contact management and invoicing, Agiled may feel like overkill.
Detailed total cost of ownership analysis
ClientJoy's per-user pricing and client account caps create cost cliffs as you grow. The tables below model 5-, 10-, and 20-person teams.
5-person team
| Cost component | ClientJoy (Agency) | Agiled |
|---|---|---|
| Base platform | 5 x $25 = $125/month | $30/month |
| Project management | Add Asana/Monday: ~$50/month | Included |
| Time tracking | Add Toggl/Harvest: ~$40/month | Included |
| HR (if employees) | Add Gusto: ~$40/month | Included |
| Total | ~$255/month | $30/month |
10-person team
| Cost component | ClientJoy (Enterprise) | Agiled |
|---|---|---|
| Base platform | 10 x $49 = $490/month | $60/month |
| Project management | ~$100/month | Included |
| Time tracking | ~$80/month | Included |
| HR | ~$80/month | Included |
| Total | ~$750/month | $60/month |
20-person team
ClientJoy does not offer a standard plan for teams above 10 members. For 20 people, you would need custom enterprise pricing, or you cannot use ClientJoy at all. Agiled scales to 20+ users at $120/month.
The scaling reality: Even with ClientJoy's lower per-user rates ($15-49/user/month), the total cost including PM, time tracking, and HR tools consistently exceeds Agiled's all-in-one pricing. At 5 users, the gap is roughly $225/month. At 10 users, the gap reaches $690/month. Agiled has unlimited contacts on all plans.
The CRM without project management problem
ClientJoy excels at the sales-to-payment journey: leads, proposals, contracts, invoicing. But what happens after the contract is signed? ClientJoy has no answer. There is no task tracking, no Gantt chart, no milestones, no time tracking. You close the deal in ClientJoy, then switch to Asana, Monday, or Notion to deliver the work. That creates context switching, duplicate data, and no single source of truth. Agiled keeps the entire lifecycle in one platform, from lead to delivery to invoice.
Who this hurts: Agencies that deliver projects (web design, marketing, consulting) need PM. Freelancers doing one-off deliverables may not. If you only send proposals and invoices without managing deliverables, ClientJoy works. If you manage projects, you need a second tool, or Agiled.
Email sequences deep dive
ClientJoy's email sequences are a standout feature. Drip campaigns, scheduled follow-ups, and performance analysis let you nurture cold leads over time. Build sequences with multiple steps, triggers, and conditions. Track opens, clicks, and replies. This is CRM software designed for outbound sales: consultants, coaches, and agencies that prospect via email.
Agiled does not have email sequences. You can draft emails with AI, but there is no automated drip campaign or sequence builder. For lead nurturing, you would use Mailchimp, HubSpot, or similar. If email sequences are core to your sales process, ClientJoy has an edge. If you rely on referrals, inbound, or proposals (not cold outreach), Agiled's omission matters less.
Sequence use cases: Cold outreach to prospects, nurture campaigns for webinar signups, follow-up sequences after proposal send, re-engagement for dormant leads. ClientJoy handles these natively. With Agiled, you would need a separate email tool and manual sync of contact data.
Document tracking and proposal intelligence
ClientJoy tracks when clients view and sign proposals, providing valuable sales intelligence. Know exactly when a prospect opened your proposal, which sections they viewed, and when they signed. This reduces "did you get a chance to look at it?" follow-ups and helps prioritize hot leads.
Agiled does not offer view tracking for proposals. You get e-signature completion but not open/view analytics. For sales teams that live in the proposal stage, ClientJoy's tracking is a differentiator. For teams that close quickly or use proposals as formalities, it may be nice-to-have.
Scaling limitations: 25 and 100 client caps
ClientJoy's plans may have client account limits depending on your tier. A "client account" typically means an organization or company you have an active relationship with, not individual contacts. Check ClientJoy's current pricing page for the latest limits, as these have changed since the Synup acquisition. For growing agencies, any client cap creates risk of hitting a ceiling.
Agiled has unlimited contacts on all plans. No client caps. Growing agencies never hit a ceiling.
Mobile experience comparison
ClientJoy
Web-responsive interface. No dedicated iOS or Android app prominently advertised. Mobile access via browser. Adequate for checking proposals, sending invoices, and viewing CRM on the go. Not optimized for heavy mobile workflows.
Agiled
Responsive web experience for mobile browsers. CRM, projects, and invoicing accessible on smaller screens. No dedicated native app. Modern UI translates better to touch than older interfaces.
Verdict
Comparable. Both are web-first with mobile browser support. Neither offers best-in-class native mobile apps. ClientJoy's simpler feature set may load faster on mobile; Agiled's broader feature set provides more mobile functionality.
Reporting and analytics comparison
ClientJoy
Sales and email analytics. Pipeline reports, lead stage values, email sequence performance (opens, clicks, replies), proposal and contract status. Strong for sales and outreach metrics. No project or time reports (no PM or time tracking).
Agiled
Business-wide reporting. CRM pipeline analytics, revenue forecasting, project progress, time-to-invoice reports, expense summaries, HR dashboards, AI-assisted insights. Covers the full lifecycle.
Verdict
ClientJoy wins on email and proposal analytics. Agiled wins on breadth (projects, time, expenses, HR). For sales-focused teams, ClientJoy's reporting may suffice. For operations-focused teams, Agiled provides more. Teams that need both sales and delivery metrics in one place will prefer Agiled.
Decision matrix: when to choose ClientJoy vs Agiled
| Scenario | Choose ClientJoy | Choose Agiled |
|---|---|---|
| You need email sequences / drip campaigns | ✓ | No |
| You need document view tracking for proposals | ✓ | No |
| You need a white-label portal | ✓ (Agency+) | No |
| You have 25 or fewer active clients | ✓ (Starter) | ✓ |
| You have 100+ clients | Check limits | ✓ |
| You need project management | No | ✓ |
| You need time tracking | No | ✓ |
| You have employees (HR, payroll) | No | ✓ |
| Team of 5+ (cost-sensitive) | No | ✓ |
| You want a free plan | No | ✓ |
| You sell through proposals, not cold email | No | ✓ |
| You need 2FA on all plans | No (Enterprise only) | ✓ |
Summary: ClientJoy fits freelancers and tiny agencies (1 to 5 people) that sell via email sequences and need proposal tracking, and do not need PM or HR. Agiled fits everyone else.
Edge case: If you are a solo consultant who only sends proposals and invoices, never manages projects, and relies heavily on cold email, ClientJoy may be a good fit. For everyone managing deliverables, ClientJoy forces a second tool. The Synup acquisition adds uncertainty about long-term platform direction and support quality.
Expanded user reviews
ClientJoy: specific praises
- "Email sequences converted our cold leads. Game changer for outbound." (Consultant)
- "Knowing when clients view proposals, we follow up at the right moment." (Agency owner)
- "White-label portal looks incredibly professional." (Agency plan user)
ClientJoy: specific complaints
- "Since the Synup buyout, support is virtually non-existent. Tickets get closed without any communication." (Trustpilot)
- "No project management. We use Monday separately. Two tools, double the work." (Capterra)
- "Hit client limits fast. Now we're looking elsewhere." (G2)
- "JoyAssist is fine for emails but we wanted AI proposals. Not there." (User feedback)
- "Interface feels dated and clunky. Client portals are messy." (Software Advice)
Agiled: specific praises
- "One platform for everything. No more tool sprawl." (Agency founder)
- "HR and payroll in the same app as projects. Finally." (Growing agency)
- "Free plan let us test for months before paying." (Freelancer)
Documentation and support
ClientJoy
Knowledge base, email support, and onboarding resources. The platform's focus on freelancers means documentation is geared toward simpler workflows. Support responsiveness varies by plan. Video tutorials and help articles cover CRM, proposals, and invoicing.
Agiled
Documentation, in-app guidance, and support channels. Broader feature set means more documentation areas. Free plan users have access to standard support. Module-based help covers CRM, projects, HR, and invoicing.
Verdict
Comparable support offerings. ClientJoy's narrower scope may mean faster answers for CRM/billing questions. Agiled's breadth may require more self-service for advanced features. Both provide standard SaaS support tiers.
FAQ
Does ClientJoy have project management?
No. ClientJoy does not include task tracking, Gantt charts, milestones, or any project management features.
Does ClientJoy have time tracking?
No. There is no time tracking, timesheets, or billable hours functionality.
Is ClientJoy cheaper than Agiled?
For a single user, ClientJoy Starter costs $15/month vs. Agiled's free plan. For teams, the gap grows when you factor in missing features. A 5-person team on ClientJoy Agency costs $125/month for CRM and invoicing alone. Adding PM and time tracking tools pushes that to $215+ per month vs. Agiled at $30/month for everything.
Does ClientJoy have a free plan?
No. ClientJoy offers a free trial but no permanent free plan. Agiled offers a free plan for 1 user with CRM and unlimited projects.
Can ClientJoy scale to large teams?
ClientJoy's standard plans support up to 10 team members on Enterprise. For teams larger than 10, ClientJoy does not offer a published plan. Agiled scales to unlimited users on higher plans.
Does ClientJoy have AI features?
ClientJoy includes JoyAssist for AI email writing. It does not have AI for proposals, reports, or business automation. Agiled includes AI agents across multiple business functions.
What happens when I exceed ClientJoy's client limit?
ClientJoy's plans may impose client account limits depending on your tier. Exceeding the limit requires upgrading to a higher plan or contacting ClientJoy for enterprise options. Check the current pricing page for the latest limits, as these have changed since the Synup acquisition. Agiled has unlimited contacts on all plans.
Does ClientJoy integrate with project management tools?
ClientJoy offers Zapier, IFTTT (Agency plan+), and API connectivity, so you can connect to Asana, Monday, or Notion. But there is no native PM. You will run two separate systems. Agiled includes PM natively.
Is ClientJoy's white-label portal worth the Agency plan price?
The Agency plan ($25/user/month) adds white-labeling, and Enterprise ($49/user/month) adds custom reports, priority support, and SSO. If your brand demands a fully white-labeled portal, the Agency plan delivers. If branded-but-subdomain is acceptable, Agiled's portal may suffice at lower cost.
Can I migrate from ClientJoy to Agiled?
Yes. Export contacts and data from ClientJoy (CSV, API if available) and import into Agiled. Migration complexity depends on data volume. Many teams complete migration within 1 to 2 weeks. Proposal and contract history may need manual transfer depending on format.
What happened when Synup acquired ClientJoy?
Synup acquired ClientJoy in January 2024. Since the acquisition, some users report declining support quality, increased platform downtime, and tickets being closed without resolution. ClientJoy's knowledge base is now hosted on Synup's support portal. Evaluate the current support experience before committing to a paid plan.
When does ClientJoy's per-user pricing make sense?
When your team is 1 to 3 people, you rely heavily on email sequences and proposal tracking, and you do not need project management. At 5+ users, ClientJoy's cost ($75-245/month depending on plan) plus required PM and time-tracking tools typically exceeds Agiled's all-in-one pricing. The break-even favors Agiled once you need more than CRM and invoicing. ClientJoy's sweet spot is the solo consultant or 2-person team doing outbound sales via email.
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